Terms of Use
Terms of Use
Introduction:
Welcome to our online store. Our commercial registration number is 941671. Below are the terms and conditions governing your use of this store and all legal implications arising from your use of its services via this electronic platform. By using Asshal Pro Tech, whether to purchase a product or service, you agree to these terms in full. This agreement applies to all interactions between the user and the store, excluding personal status dealings and real estate transactions. The agreement becomes effective upon your acceptance and registration on Asshal Pro in accordance with Article 10 of the Saudi Electronic Transactions Law.
Article 1 – Introduction and Definitions:
The preamble above is considered an integral part of this agreement. Below are the meanings of key terms used in this agreement:
- Store: Refers to Asshal Pro, including all its online forms, such as the website, mobile app, or physical store.
- User: Refers to any consumer purchasing products or services from the store via its online platform.
- Agreement: Refers to the terms and conditions of this agreement, governing the relationship between the parties involved.
Article 2 – User Eligibility:
- The user must have legal capacity to engage with the store, or be at least 18 years of age.
- If the user violates this condition, they bear the consequences of their actions towards third parties.
Article 3 – Asshal Pro Commitment:
- Asshal Pro primary obligation is to provide the product or service requested by the user.
- Asshal Pro may offer additional services, such as after-sales support, depending on the nature of the product or service.
Article 4 – Use of Asshal Pro:
- The user agrees to use Asshal Pro in accordance with public decency and applicable laws in Saudi Arabia and the Gulf.
- The user must not use products or services in violation of these laws or public decency.
Article 5 – Accounts and Registration Obligations:
Upon registering as a user on Asshal Pro, you agree to:
- Be responsible for maintaining the confidentiality of your account information and password, and notify Asshal Pro of any unauthorized use.
- Asshal Pro is not liable for any loss resulting from the disclosure of your login details.
- You are responsible for all actions taken under your account.
- Provide accurate and updated personal information during registration.
- Asshal Pro will keep your personal information confidential.
- If you provide false information, Asshal Pro reserves the right to suspend or cancel your account without harming its legal rights.
- Failure to comply with these terms may result in suspension or cancellation of your account.
Article 6 – Electronic Communications:
- Communication between parties will occur via the registered email.
- All agreements, notices, and other communications provided electronically are considered equivalent to written ones.
Article 7 – Modifications to Terms and Fees:
- Asshal Pro may notify you of any changes to this agreement through official communication channels.
- If you disagree with any changes, you should stop using Asshal Pro. Continued use implies acceptance of the modifications.
- Users must pay all fees, including any additional costs as required.
- Asshal Pro reserves the right to modify fees and expenses.
Article 8 – Payment and Billing Services:
- Asshal Pro provides payment options via its partners, such as online payment gateways.
- Asshal Pro is committed to providing invoices and receipts for all transactions.
- The store will adhere to accounting standards.
Article 9 – Personal Information and Transaction Details:
- By using Asshal Pro, you grant it the right to use any information provided for operational purposes.
- Confidentiality of consumer information is governed by Asshal Pro “Privacy Policy.”
Article 10 – Intellectual Property:
- All intellectual property rights belong to Asshal Pro.
- Users must respect these intellectual property rights.
Article 11 – Asshal Pro’s Responsibility:
- Asshal Pro will operate in compliance with Saudi laws.
- Asshal Pro is not responsible for claims arising from negligence by third parties, such as shipping companies.
Article 12 – Confidentiality of Information:
- Asshal Pro uses technical and organizational measures to protect users’ personal information.
- Users acknowledge that the internet is not 100% secure.
- Asshal Pro is not responsible for the actions of third parties.
Article 13 – Restriction of Access:
Asshal Pro reserves the right to restrict or cancel user access at any time without notice.
Article 14 – Exchange Policy:
- Consumers can exchange products within 7 days of receiving them, provided they are unused and in good condition.
- Exchanges are not allowed for custom-made items, used media products, or products with damage caused by the consumer.
Article 15 – Return Policy:
- Consumers can return products within 7 days of receiving them if they are unused and in good condition.
- Returns are not allowed for custom-made items or used media products.
Article 16 – Governing Law:
This agreement is governed by Saudi laws and regulations.
Article 17 – General Provisions:
- If any clause of this agreement is deemed invalid, it does not affect the validity of the remaining provisions.
- Arabic is the authoritative language for interpreting this agreement.
- Promotional offers are temporary and subject to change.
Article 18 – Purchase Agreement:
By purchasing from Asshal Pro, you agree to the following:
- Asshal Pro acts as an intermediary for sourcing products.
- All products are guaranteed to be original.
- If Asshal Pro cannot provide the product, the full amount will be refunded.
- Payment must be confirmed within 24 hours; otherwise, the order may be canceled.
- Digital products must be used within 15 days of delivery.
- Ready-to-ship products will be prepared within 12 to 48 business hours.
For details on exchanges and returns, refer to Articles 14 and 15 of this agreement.
