Shipping and Delivery Information
Shipping and Delivery Information
First: Digital Products
Digital product delivery via SMS has become more common recently, but we still believe that delivery through WhatsApp is the best option for the following reasons:
We are the largest store for software sales in the Gulf and the Middle East, and WhatsApp is the most suitable method to unify the delivery process for all the different products.
To save our customers’ time, as licenses are verified and checked before being sent to ensure the quality of service.
To maintain the confidentiality of each customer’s licenses, as the codes are not stored with any third party but are delivered directly to the customer.
To keep all customer communications stored for easy reference in the future if needed.
To ensure the delivery message is formatted in the best possible way, regardless of the quantity ordered, especially for merchants who collaborate with us.
Second: Shippable Products (Mobile accessories, software with USB, etc.)
The preparation time for the product and its delivery to the shipping company takes between 1 to 24 working hours.
Product/Activation code will be sent to the customer through WhatsApp and Email.
Customer can access at any time their purchases from their account.
Shipping cost is 0 SAR.
Note: Fridays and official holidays are excluded from business days for shippable products only.